Frequently Asked Questions
Here you can find answers to some of the most common questions about our Home Watch services and how we monitor properties while homeowners are away.
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What is a Home Watch service?
A Home Watch service involves regular visual inspections of a property while it is vacant.
During each visit, the interior and exterior of the home are checked for visible issues such as water leaks, storm damage, humidity problems or signs of intrusion.
Regular inspections help ensure that problems are detected early and that the property remains secure while the homeowner is away.
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Why do I need a Home Watch service?
Homes that remain vacant for extended periods can develop problems that go unnoticed.
Water leaks, humidity, electrical issues, pests or storm damage can occur without anyone realizing it.
A professional Home Watch service provides regular inspections that help identify these issues early and protect the condition of the property.
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How often are inspections performed?
Inspection frequency depends on the needs of the property and the preferences of the homeowner.
Common inspection schedules include:
• Weekly inspections
• Bi-weekly inspections
• Monthly inspections
The inspection schedule can always be adjusted depending on how often the property is vacant.
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What do you check during each visit?
During each Home Watch visit we inspect both the interior and exterior areas of the property.
Typical checks may include:
• Signs of water leaks
• Doors and windows
• Humidity or mold
• Electrical issues
• Storm damage
• General property condition
Each inspection follows a structured checklist to ensure that important areas of the property are monitored.
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Do I receive a report after each visit?
Yes.
After every inspection you will receive a report outlining the condition of your property.
Reports may include written notes and photos when necessary so that you can clearly see the status of your home.
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What happens if you find a problem?
If an issue is detected during an inspection, you will be notified as soon as possible.
Depending on the situation, we can help coordinate the appropriate maintenance or repair services to resolve the issue.
Our goal is to ensure that any problem is addressed quickly to prevent further damage.
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Are Home Watch services the same as house sitting?
No.
Home Watch services are different from house sitting.
House sitting usually involves someone staying in the property, while Home Watch involves professional inspections of a property that is vacant.
The focus of Home Watch is monitoring the property and identifying visible issues during scheduled visits.
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Who typically uses Home Watch services?
Home Watch services are commonly used by:
• Owners of holiday homes
• People who live abroad
• Owners of second homes
• Properties that remain vacant for extended periods
Regular inspections provide peace of mind knowing that the property is being professionally monitored.
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Do you provide services outside Porto?
Yes.
Our Home Watch services are based in Porto and available across Northern Portugal, including Braga, Guimarães, Viana do Castelo and surrounding areas.
If your property is located in Northern Portugal, feel free to contact us to confirm availability.
How can I request a quote?
You can easily request a quote through our website by filling out the contact form.
We will review your request and get back to you as soon as possible to discuss your property and the most suitable inspection schedule.